When the Grand Hyatt Baha Mar in Nassau (Bahamas) recently needed service on their Rational Combi Oven, they contacted Rational. And Rational contacted Island Supply, to enlist the help of factory-trained technician Gio Hernandez.
As the head of Island Supply Florida’s Service Department, Gio is the go-to tech for service and maintenance on equipment from many major manufacturers. His five years with Island Supply have seen him traveling regularly around the Caribbean and across the US, to provide world-class service to customers large and small.
It doesn’t get much larger than the Grand Hyatt Baha Mar. As a resort property with multiple hotels, the Caribbean’s largest casino and over 40 on-site dining options, they couldn’t afford down time when their Combi Oven needed work. That’s why Rational called Island Supply.
As a trusted service provider, Island Supply was ready for the job. Gio has factory training from Rational, ensuring that even this complex equipment would be up and running quickly. Gio has also been factory-trained to handle equipment from other major foodservice manufacturers (including CMA, Imperial and Vivreau), enabling him to offer expert service every time. Whenever and wherever help is needed, Gio is there, often working into the night to make sure that our customers are back to operating at full capacity with as little lost time as possible.
Manufacturers know that they can count on Island Supply’s experience and excellence when it comes to service. We’re proud to partner with them in keeping kitchens running throughout the Caribbean and the US. The next time you need repair or maintenance service, let Gio and Island Supply go to work for you.
